Mackay Region: AOQ-QLD is a World Partner of ASQ

Thursday 29 September at 5.00pm

ISO 9001:2015 – The Way Forward

Mike Harris President AOQ-QLD
Learn the new ISO 9001:2015 requirements, the implications and benefits for your organization, and what to do practically to comply.

Location: Gordon White Library Meeting Room, 54 Phillip Street Mt Pleasant 4740

Harris M

Mike Harris is responsible for the development, management and provision of quality services at Aurizon to support delivering projects to customer requirements.  Mike maintains the Quality Management System, the continuous improvement of systems and processes and the development of a quality culture. Aurizon is Australia’s largest rail freight operator and a top 50 ASX company.

Mike is currently the President and a Board member of Australian Organisation for Quality-Qld and is a Fellow of the organisation. Mike is also a Certified Associate in Project Management (CAPM) with PMI.

Previously Mike was the Manager Operational Quality at Airbus Group Australia Pacific and prior to that the Corporate Business Systems and Quality Director for AECOM Australia and New Zealand for over 9 years.

Mike has been involved in quality and business excellence as a professional since 1993. Mike has implemented and maintained management and business systems addressing quality, safety and environmental processes in Engineering, Defence, IT and Manufacturing companies. Mike has worked for reputable companies in Asia Pacific and Australasia that have a global reach (e.g. Boeing Australia, AECOM, Mincom and Airbus ).

Mike specializes in aligning the critical elements of an organisation into a consolidated management and business system by focussing on the change management issues and facilitating improvements in all functions. Mike has project managed numerous internal and client projects giving him a good understanding of project and risk management processes, including integration of systems which include behavioral changes.

Register Now

29 September ISO 9001:2015 – The Way Forward

No charge


Past Events

July 31, 2014

Potential Changes to ISO 9001, prepared by Arash Niavarani, CBIS

delivered by Mario Pennisi


Business and Risk Management

Kristy Dobson, McKays Solicitors

ISO will make significant changes to ISO9001 and ISO14001 for its 2015 versions.

The changes to ISO14001 are significant and will affect all auditors as well as organisations. These changes are in line with ISO 17021.2. ISO 17021 requires Environmental auditors to understand the operation of test equipment as well as have knowledge of ISO 14001.

Significant changes to Australia’s privacy laws commenced on 12 March 2014. Businesses that in any way deal with personal information must comply with these changes or risk penalties of up to $1.7 million for breaches by corporations and up to $340,000 for breaches by individuals.

Learn about the challenges and opportunities arising from the new privacy framework, including:
•           the impact of the reforms on cross border data disclosure and the use of direct marketing communications;
•           changes to the credit reporting system;
•           enhanced powers of the Commissioner; and
•           steps that you can take to ensure you fully meet your obligations under the new laws.

Meal and drinks included.


Kristy is a member of the Commercial team at McKays Solicitors (Mackay office).

Kristy’s practice areas are wills, deceased Estates, business succession planning, companies, trusts and various other commercial matters.

Since joining McKays Solicitors in 2012, Kristy has developed strong working relationships with accountants, financial planners and local businesses of Mackay.  Kristy has a genuine interest in helping her clients achieve the best result possible.

She is passionate about developing professional relationships and is the current secretary of the Mackay District Law Association, vice-president of the North Queensland Law Association and the co-chair of the Mackay Young Professionals Network.


Mario is CEO of Australian Organisation for Quality Queensland Inc and past Chair of Australian Organisation for Quality Inc.

He is a Fellow of the AOQ and a MJ Ahern Medal.

Mario has worked in the Business Improvement industry for many years and is a past member of Standards Australia Committee QR 008 the SA Committee charged with maintaining Management Systems Standards such as ISO 9001, etc.

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The Mackay, Isaac and Whitsunday region spans from the Whitsunday Islands on the coast to the Isaac hinterland. The wetland systems are a favourite for anglers chasing world-renowned barramundi, and are home to the ancient estuarine crocodile.

The region's diversified economy is supported by:

  • manufacturing

  • alternative energy technology

  • major port and marine services

  • construction

  • mining and mineral processing

  • agriculture

  • aquaculture

  • tourism.

It is also the hub for an active business improvement networking group.

Training and Education available. More information, phone 07 3816 2255 or 041 977 2926 or

The Chair of the Mackay Region is: Jacqueline.Hynard

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