Business Improvement Consultancy and Auditing Services

The Australian Organisation for Quality (Queensland) Incorporated (AOQ-QLD®), trading as the Australian Business Improvement Centre (ABIC), conducts business improvement consultancy services including Quality Management Systems, Integrated Management Systems, Environmental Management Systems, Workplace Health and Safety Management Systems as well as its well known training, seminar and conference programmes.

Types of Consultancies

Australian Business Improvement Centre consultants act as mentors/coaches, rather than consultants in the full sense of the word.

A register of qualified and AOQ-QLD® approved consultants enables us to respond rapidly to any enquiries. Where organisations wish to achieve

  • quality management systems(ISO 9001)
  • environmental management systems (AS 14001), or
  • occupational health and safety Management Systems (ISO 18001)

certification, or to meet Government purchasing requirements the Australian Business Improvement Centre can advise on the most appropriate and cost effective approach as well as providing a list of recommended second and third party certification organisations.

Other fields of expertise are:

  • Energy Management
  • Sustainabilty and Sustainability Management
  • Integrated Management Systems
  • Process Management
  • Business Services
  • Risk Management
  • Logistics
  • Human Resources
  • Strategic Management
  • Compliance Management
  • Business Process Management
  • Biotechnology (Pharmaceutical Research, Manufacturing or Medical Devices)

Our Consultancy Network
The Australian Business Improvement Centre has been the national provider of consultancy services for a major Commonwealth Government Agency and uses a team of selected consultants throughout the country.

In Queensland, The Australian Business Improvement Centre consults to large Government Departments, as well as small to medium enterprises.
Together with our current consultants we can assist Clients who have several State and/or Regional offices. The Australian Business Improvement Centre is not only able to provide total co-ordination of activities but also understands the logistic requirements of both city and rural centres. This enables us to service Regional Centres.

By choosing The Australian Business Improvement Centre, national clients are able to deal with a single point of contact, and do not have to co-ordinate the activities of various consultants. Where appropriate, programmes can be conducted simultaneously in various Client offices. This co-ordinated activity also enables the AOQ-QLD® to rapidly service any issues that may arise in any State or Territory.

Consulting Capability

Australian Business Improvement Centre consultants are all currently active in the delivery of consultancies and training associated with the development and maintenance of management systems and other business improvement programs. It is these skills that enable them to identify the most appropriate programme and/or training delivery method needed to match Client needs. We are registered with a number of Government bodies for consultancy services. A list of activities can be downloaded at


Where appropriate, arrangements can be made for training associated with the proposed programme of consulting activity.

Client Types
AOQ-QLD® has assisted all sizes of companies from a one-person business up to large corporate entities and our Clients come from various sectors of the commercial world.

Some of our clients have been:

  • Australian Work and Leisure Canopies
  • Clean-Air (Aust) Pty Ltd
  • Gladstone Regional Council
  • Griffith University
  • Kedron Wavell Services Club Ltd
  • Mass Electronics
  • Proactive Security
  • Queensland Department of Education
  • Queensland Health
  • Solute Consulting

Consultancy programs can be quoted as complete or staged to suit a Client's requirements or cost structure. Fees may also be based on a fixed cost or hourly rate dependent on the proposed activity.

Contact or 041 977 2926

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